When it comes to offering cable, internet, and phone all in one place, Spectrum is one of the best providers in the market. The company helps customers cut the clutter of subscribing to multiple services and keeping track of all of them. On top of that, there are plans suitable for all types of customers.
With this many plans, it may be advisable to explore them and see which one fits your needs the best. For instance, you may want to try cordless spectrum tv service packages instead of the connection with a cable box. A good thing is that changing plans is super easy with minimum hassle with the provider.
You can change your existing Spectrum plan in the following ways:
Cancellation of Spectrum Services
There could be several reasons why a customer would want to opt out of service. For any reason, if you don’t want to continue with the services of the provider, you can unsubscribe without much of a hassle. To do so, you will have to call the provider and speak to contact center agents. It is best to have a clear reason why you wish to discontinue because that’s what agents will be asking you. They will try to convince you to stay and may offer solutions to your issues.
If you get something worth staying with the provider, you can stay. Otherwise, just tell them that you don’t want to continue. It is best to contact them with the phone number or email connected to your account. They may further verify by asking last digits of your social security number. This helps the agents make sure it is you. Keep in mind that you will have to notify them about the cancellation a month prior. Also, ask how to return the equipment so you don’t have to pay any other fees.
Moving Your Connection Wherever You Go
If you are moving to some other city or state and want to take your connection with you, you can do so provided that Spectrum operates in that area. The easiest way to move your service is to contact the provider and tell them you want to move. They will guide you about what you need to do while they do things from their end. You may have to verify your identity, share the new address, and help them with other confirmations.
Upgrade or Downgrade Your Plan
One of the most frequent changes customers usually ask service providers to make is for upgrades and downgrades to the service. For example, a customer may want to add a premium sports channel to their account. Or you have more lines added to your connection.
Again, all you need to do is to reach contact customer support and tell them what changes you want to make to your plan. There are changes you can make to your plan by signing in to your Spectrum account or the company’s mobile application. However, the easiest way is to interact with a human and tell them your requirements.
Put the Service on Hold
If you are going somewhere and can’t enjoy your Spectrum services, you have the option of pausing your subscription. This way you can save yourself from service costs. Do know that you may still have to pay a portion of the bill that is lower than the cost of the regular subscription. Also, the facility of holding the service may vary from service to service.
Contact the company’s representatives over call. They will guide you through the process and tell you if you are eligible for it. If you are wondering why not simply cancel and continue again, it could be a lot more hassle, to begin with. So, if you are going away for an extended business trip let’s say, holding the service may be better than canceling. Otherwise, if you are moving somewhere for an indefinite period, canceling the service may be better.
Account Transfers
The provider allows you to transfer your accounts to someone else’s name. You can leverage this feature when you are moving out of your house and other tenants want to continue the service. Luckily, there’s no complex process involved that needs you to do the paperwork for transfers. Call the agents and they will take care of the rest for you.
Also, if you have legally changed your name or your last name because of your marriage, you can transfer your account to the new name with the same process.
Conclusion
You can make all these changes to your Spectrum account with minimum effort. All you will have to do is to explain the changes you want to make and leave the rest to them.